Policy & Terms of  Service

If you have questions about anything you see (or don't see) here please feel free to e-mail me.

 

Who Are We?

Your blog is being designed by Massive Transformation LLC. Our team is located in We can be contacted by email: massivetransformation@gmail.com or by post:

Massive Transformation
P.O. Box 520002
Orlando, Florida
32752 USA

 Inherent Risks of Blogging:

By ordering from Massive Transformation you agree that I am not responsible for the personal information (photos, names, etc.) you put on your blog or that you hire me to put on your blog. Basic safety precautions should be taken with all on-line information.

Privacy

I will NEVER share your e-mail address or any other contact info you may give me with anybody for any reason. I also hold your log-in information strictly confidential. If you're concerned about sharing your password, you can change it temporarily then change it back when I'm done.


Order Questionnaire

When placing an order answer each question in my Order Questionnaire as thoroughly as possible and try to submit ALL of the information I'll need to design your blog up front (photos, titles, font preferences, etc.). Information submitted after I start on your design may result in a longer design time and possibly additional charges. If you have something specific in mind for your design please be specific when you place your order. If you're not quite sure what you want, take a few days to think it over before you order. If you have filled out the questionnaire thoroughly there should not be a need for excessive design revisions.

Design Process

I'll work on your design on my test blog where you'll be able to view it and give me your feedback as I go. I generally start with the background and build from there. I'll send you the link to my test blog once I get started on your design. My time frame for completing each design depends on how thoroughly you've completed your Order Questionnaire and how quickly you respond to any e-mails I send to you. It's very helpful if you check your e-mail often while I am working on your design in case I have any questions or need additional information from you. I also ask that you not make any changes to your blog while I am installing your new design.

Waiting List

I schedule designs in the order that I receive each client's completed order questionnaire and payment. In order to prevent delays, please make sure I've received your full payment before your name is up on my design list.

Images

You will need to provide all images you want used on your site. You must provide proof of your right to use images you send us. You are solely responsible for any legal claims made due to copyright infringement. Massive Transformation and its’ workers are held blameless.

If you would prefer I purchase them, they will run between $5 and $10 each EXTRA. If you desire a design or background that requires a large pixel image, you will need to find it and purchase it on your own.  I reserve the right to reuse images on future designs.

Revisions

Revisions are included in the cost of your design, as long as it does not become excessive. If I have to revise something more than once (for the Simple Blog) or twice (for the Deluxe Blog), or if you change your mind about something that you have specifically asked me to include previously (a certain background, a certain font, switching out photos you've sent, etc.) you may incur a fee based on the amount of time it will take me to make the change.

If you decide to switch designs mid-design there WILL be an additional fee to cover the amount of time I've already spent designing the initial blog. If you don't like a design/color once you see it on my test blog, please let me know as soon as possible.

If you decide to switch layouts mid-design there will be a fee totaling the difference between the two layouts + $50 to cover my time per change requested.

Any revisions after I have installed your design on your blog will be billed at $50/hour.

Payment

We use PayPal and you can pay with a credit card or debit card even if you do not have a PayPal account. You must pay in full to consider yourself on the work list. Once I've had a chance to look over your order I'll send you an email informing you work has begun or asking any questions I may have. If I haven't received your FULLY COMLETED questionnaire, your order will be moved back in line.

Refunds/Credits

Due to the nature of blog design, I do not offer refunds on designs I have started on. If you change your mind before I get started on your design I will be happy to refund your payment minus your deposit, the cost of any images I've purchased for your design, and any PayPal fees.

I determine my costs based on the amount of time it takes me to create/install each item, therefore, I do not credit or switch out items for other items after I've designed them.

Copyright

The layouts and design elements of Massive Transformation are protected by U.S. Copyright law. No part of any blog design may be altered, copied, or resold for any reason. You may not install your design on additional blogs or use elements from your design on other sites without my written permission (excluding buttons that are made to be shared with your readers).

Credit

I credit Massive Transformation, with a link back to my site, and the designer/company of any other elements I may use, at the bottom of every blog I design. That information is required to remain on your blog as long as you are using the design. If you remove the credit link, you also agree to remove every part of your design created by Massive Transformation. I place my button that links back to my site in the sidebar of every blog I design. The button may be moved to wherever you prefer and is not required to stay, but I greatly appreciate if it does.